8/29/2016 (7:55 P.M.) - TRANSPORTATION UPDATE
Parents / Guardians / Students:
We would like to notify all parents / guardians / students that we are fully aware there are issues regarding transportation to/from school for tomorrow. We have been resolving as many issues via email and phone calls as possible. We want to make it clear that all phone calls have been logged onto a spreadsheet and are being addressed by our transportation staff and transportation software provider. The amount of calls that we have been receiving has greatly exceeded the amount of calls that we are able to resolve at any given time. Unfortunately, a technician with knowledge of our transportation software system is the only person who is able to return all of the emails and calls we have been receiving, therefore additional staff has been assigned to try and address the backlog of emails and calls. If you haven't heard from us to date you will hear from us as soon as possible. Please note due to these extreme circumstances all buses and schools will be lenient.
8/27/2016 (2:11 P.M.) - TRANSPORTATION UPDATE
Please note that we have been receiving many calls (voicemails) and emails concerning the transportation bus cards, pick ups, etc. We want to assure you that your calls (voicemails) have been received and logged. We are diligently working on all of these issues and are doing our best in trying to resolve all of them. We ask for your patience and understanding. We will have a team of people returning calls prior to Tuesday. Unless you have another issue with a change that has been made, we respectfully ask that you do not leave a second or third message because it is only tying up the voicemail server and delaying our response time back to everyone. Again, thank you for your patience and understanding and be assured we are doing our best to work out any or all issues as it deals with the transportation of our most important commodity, OUR CHILDREN.
Please feel free to contact our Transportation
Department with any issues you may have regarding your child’s transportation
to/from school. We will be available over
the weekend. Please note that if you access
our voicemail system instead of a live person it is because we are either on
the telephone with another parent, contractor, etc. or have stepped away from
our desk. PLEASE BE SURE TO LEAVE A VOICEMAIL MESSAGE. We
will call you back. In order to
expedite your issue please call or email (preferred method) and
please be sure to leave the following information:
Your Contact Telephone Number
Your Email Address (IMPORTANT)***
What your issue is
Instead of mailing (U.S. Mail) any revised bus cards
we need your email address so
we may email the revised bus card to you so you receive it immediately.
Thank you everyone for your patience.
Hazleton Area School District
Supervisor of Transportation
(570) 459-3111 Ext. 3133
HASD Middle School Planning Committee
Please click here to access the application.
*** Pending PDE (Pennsylvania Department of Education) approval.